Chapter 1: The Essence of Technology in Business

The triumph of a business does not stem from the volume of technology it employs, but rather from the manner in which it is utilized.

Unlike larger corporations, small and medium-sized enterprises leverage agility as their competitive edge. This involves identifying and implementing systems, processes, and tools to consistently provide information to customers, suppliers, contacts, and the sales network. Daily management of documents, procedures, orders, shipments, and deadlines requires careful organization and the ability to allocate time to keep customers informed and address their inquiries.

Section 1.2: The Role of Applications

Applications can simplify our lives. However, how many of the apps we’ve downloaded genuinely enhance our daily efficiency?

After establishing goals, defining strategies, refining processes, and restructuring communication, it’s essential to equip ourselves with the right digital work tools.

Strategy, processes, methods, and communication form the essential foundation for determining what is necessary for success. Nevertheless, based on my extensive field experience, it has become clear that we need to focus not just on the applications but also on the workflows.

Subsection 1.2.1: Applications vs. Workflows

Imagine your computer devoid of clutter, with all your notes, commitments, documents, and messages organized efficiently.

To delve into practical solutions, I share some basic tools that have proven effective for remote teams. You can find these in my newsletter, which is available for free by signing up here (no spam! no advertisements!).

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