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A New Era in Dementia Care: The RAZ Mobility Solution

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Understanding the Challenges of Dementia

Navigating the complexities of dementia care can be overwhelming. After my father experienced a stroke, his relationship with technology shifted dramatically. His smartphone, once a tool for connection, became an object of confusion, akin to a powerful device he couldn’t quite grasp. Despite his struggles, he was drawn to it, recognizing its significance as a lifeline in moments of isolation. I often contemplated taking away his iPhone, seeking a simpler alternative, but I couldn’t disregard his determination to learn. When he set a goal, it felt wrong to deny him the chance to engage with technology.

At times, he managed to use his phone, enjoying moments on social media, scrolling through photos of grandchildren. However, a sudden change occurred when he expressed a desire to "get rid of that," pointing to every app on the screen. It dawned on me that the phone had morphed into a source of anxiety for him, leading to an unhealthy obsession.

Now, as a long-distance caregiver with my father residing in an assisted living facility far away, the challenges have evolved. His room lacks good cell reception, and he relies on Wi-Fi to stay connected. Unfortunately, when the Wi-Fi went down, his phone remained silent for days.

The Emergence of RAZ Mobility

My encounter with Robert Felgar, the Founder and CEO of RAZ Mobility, opened my eyes to a promising solution: the Memory Phone designed specifically for individuals experiencing memory loss, including those with Alzheimer's and dementia. This innovation felt like a breakthrough in addressing a significant issue. The recent introduction of the Care App has further fueled my enthusiasm, enabling caregivers to program and oversee the phone remotely.

As a caregiver, you play a pivotal role in ensuring your loved one can utilize their phone effectively. You don’t want to strip them of their independence, even if you are managing things behind the scenes.

A Simplified User Experience

The Memory Phone features a single screen that resembles an iPhone but eliminates distractions by excluding apps, voicemails, and anything that could provoke anxiety or confusion. Caregivers can select and display large pictures of up to 30 essential contacts, allowing the user to call simply by tapping a photo.

In addition to emergency contacts, caregivers can customize the phone's Emergency 911 settings to connect with RAZ Emergency Services, reducing unnecessary calls. There’s also an option for a dial pad if the user can manage it.

Innovative Features for Caregivers

The Remote Manage Care App provides caregivers with an unparalleled ability to oversee all aspects of their loved one’s phone through an intuitive app or online portal. Caregivers can easily create or modify contacts, send reminders, establish quiet hours, track the phone's location, and monitor battery levels and signal strength. This functionality helps prevent unwanted calls and ensures the user remains connected without overwhelming them.

Depending on the user's dementia progression, caregivers can disable the power button, enforce auto-answer for incoming calls, and limit outgoing calls to specific contacts, such as healthcare providers. This feature set aims to maintain the user’s safety while fostering independence.

Looking Ahead

A testimonial on social media hinted at an upcoming feature: video calling. RAZ Mobility is clearly at the forefront of advancing technology for caregivers and individuals living with dementia and Alzheimer's.

For more information and to order your device, visit their website.

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